privacy policy

Valued Voices Privacy Policy

Last updated: September 08, 2025

At Valued Voices, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our eBooks and resources, or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

• Personal Information: Name, email address, billing address, phone number, and payment details.
• Usage Data: Information about how you use our website, such as pages visited, time spent on the site, and other analytics.
• Device Information: IP address, browser type, operating system, and other technical details.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and fulfill your orders for guidebooks, eBooks, resources and other purchases made through our website.
• To communicate with you regarding your purchases, updates, or customer support inquiries.
• To improve our website, products, and services through analytics and user feedback.
• To send promotional emails or newsletters (only if you have opted in).

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Processing

All payments are processed securely through third-party payment processors (e.g., Stripe, PayPal). We do not store your credit card or payment details on our servers. Please refer to the privacy policies of these payment processors for more information on how they handle your data.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies help us:

• Remember your preferences and login details.
• Analyze website traffic and improve functionality.

You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

5. Data Security

We take the security of your personal information seriously. Our website uses industry- standard encryption (e.g., SSL) to protect your data during transmission. Additionally, we implement administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or misuse of your information.

6. Third-Party Services

We may use third-party services (e.g., analytics tools, email marketing platforms) to help us operate our website and provide services. These third parties are only given access to the information necessary to perform their functions and are required to protect your data in accordance with their own privacy policies.

7. Your Rights

As a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how we use it.
• The right to request access to or deletion of your personal information.
• The right to opt out of the sale of your personal information (though we do not sell personal data).

To exercise your rights, please contact us at [email protected].

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Valued Voices
Email: [email protected]
Phone: 949-929-9248
Address: 19782 MacArthur Blvd, Suite 310 Irvine, CA 92612

Thank you for trusting Valued Voices with your personal information. We are committed to protecting your privacy and providing a safe and secure experience.