FAQs - General | Valued Voices

What is Valued Voices Mission?

Valued Voices mission is to help every child find their voice. Together, we raise children’s voices up in the world through inspiring self-expression.
Why are you called Valued Voices?

Your voice is your most valuable tool in life. It allows you to connect, express, be heard, and love. We’re called Valued Voices because we know that your child’s communication isn’t limited to their words. It’s also how they connect with their eyes, their hand gestures, and their body movements. We value every child’s voice and every family’s unique situation as they look to strengthen their bonds with each other.
Who is Valued Voices?

Valued Voices is a family! We are a connected and supportive team of Speech-Language Pathologists, Occupational Therapists, and directors that are here to support your kiddo, which means supporting the whole family too. As a team, we have weekly team meetings, monthly individual meetings with supervisors and we love connecting outside of work for dinners, celebrations, and team retreats! Everyone that comes into our doors feels the love and connection and you will instantly become part of our big, beautiful Valued Voices family.
Is therapy covered by my insurance?

Depending on your plan, and whether you are in-network or out-of-network (OON), insurance may cover a percentage of your therapy costs. Valued Voices is in-network with Kaiser, United Health Care PPO and Cigna PPO (speech only for Cigna). If we are OON with your insurance provider, do not worry, we will take care of all the research for you! First, you will need to schedule a consultation with us, then send us over your insurance card and we will verify your insurance benefits. Finally, we will review these benefits with you during your consultation. For both in-network and OON families, we will take away some of the stress by submitting authorizations and billing to your insurance provider for you at no additional fee. For OON insurance, the information received is never a guarantee of payment but we will always do the best we can to work with you with your insurance provider.
How much does therapy cost?

Our center offers complimentary in-person or virtual consultations with a board certified and licensed Speech-Language Pathologist (SLP) or Occupational Therapist (OT). From there, we will discuss with you the best program for your kiddo. We believe in quality of service and supporting your kiddo, so finances are always something we are more than happy to work with.
Do I have to be referred by my doctor?

You can receive therapy from an SLP or OT without any referral, however, whether you are in-network or OON, it is always best to check with your insurance provider in order to provide you with any coverage info. Don’t worry, we got you covered and will take care of finding out all the information for all our families.
How do I know if I need an evaluation?

If you would like to speak with a therapist about your concerns, you can book a complimentary consultation. After your consultation or screening, your therapist will provide you with recommendations as to next steps. Sometimes, a comprehensive evaluation may be recommended or we may just ask you to jump right into therapy with us. We also offer our FREE online assessment. In just a few minutes you can learn whether your child is developmentally on track for their speech, language and motor milestones.
Are you licensed therapists?
Do you offer screenings?

Yes! We offer speech, language and/or motor skills screenings. During this 30-minute appointment, we will obtain a quick case history, listen to your concerns and your goals, and get to know your kiddo through utilization of a standardized screening measure, informal assessment, and lots of play! From this information, we will determine if there are any areas where we can offer our support and will discuss with you the next steps.
What ages of patients do you see?
Do you involve parents/family in the treatment process?

Absolutely! In fact, part of our commitment to your kiddo is being committed to you too. Family is a very important part of our philosophy at Valued Voices and one of our core values. Parents and other family members are often invited into the rooms to observe and/or participate in sessions. We intentionally design each session to allow time for family and therapists to discuss progress, what was done during the therapy session, and to provide strategies and activities you can implement at home. Home programs are provided to parents to increase carryover in all settings and help kiddos be more successful in reaching their goals. Parent education is an integral part of your kiddos’ success.
How often does my child need therapy and for how long?

The frequency and duration of therapy will vary based on each person. Your SLP and/or OT will be able to make clinical recommendations after your screening or assessment, but at the end of the day it is up to you and your family to select a frequency based on needs, scheduling, and funding. We are here to support you every step of the way.
Do you work with other professionals?

Yes! Valued Voices believes that a collaborative and multidisciplinary connection between your child, their family, and any other professionals and supports on their team helps to achieve results and reach the highest level of success. We highly recommend monthly meetings to collaborate and stay connected with everyone on your child’s team.
What does a therapy session look like?

Each therapy session is designed for your kiddo, drawing upon their strengths, interests, and goals. We are a child-centered center, which means we love to follow your child’s lead, empower their imagination, and expand their expression by carefully creating language and/or movement opportunities within some of their favorite activities. We wrap up each session by connecting with parent/family members and sharing the progress, tips, and activities to continue at home.
When will I see progress?

Every child is on their own journey, which means progress is variable from child to child and depends on a lot of factors. At Valued Voices, we work with the whole family to achieve your kiddo’s goals. We have helped children under 5 use 2-3 word combinations with 75% accuracy, increase their vocabulary up to 94%, produce early developing sounds with 76% accuracy, tolerate hygiene routines with a 58% increase and put on clothes with 75% increase. We have helped kiddos over 5 formulate grammatically correct sentences with 87% accuracy, follow directions with 87% accuracy, ask and answer questions with 83% accuracy, form letters with 90% accuracy and increase independence of hygiene routines with a 67% increase. Again, each child is on their own journey, but with the right supports all children can feel seen, heard and acknowledged.
How do I get started with Valued Voices?

The first step would be to schedule a complimentary consultation (in person or online). After that, we will either set up an appointment for a screening, evaluation or jump right into therapy. In the meantime, our dedicated team will work with you to verify insurance benefits and provide you with all the information you need to get your kiddo started.